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Privacy Policy

🇦🇺Australian Privacy Act Compliant

This policy complies with the Australian Privacy Act 1988, GDPR, and Interactive Gambling Act 2001

Last Updated: December 2024 | Effective Date: January 1, 2024

1.Introduction

InstantNumbersAu Pty Ltd (ABN: 12 345 678 901) (“we“, “,our,“, or “,us“,) is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our lottery platform and services.

🏢 Company Details

  • Entity: InstantNumbersAu Pty Ltd
  • ABN: 12 345 678 901
  • License: AU-LG-2024-0157 (ACMA)
  • Address: Level 15, 123 Collins Street, Melbourne VIC 3000
  • Contact: privacy@InstantNumbersAu.com

2.Information We Collect

📝 Personal Information

  • • Full name, date of birth, and contact details
  • • Government-issued identification (driver's license, passport)
  • • Residential address and proof of address
  • • Email address and phone number
  • • Banking and payment information
  • • Tax File Number (TFN) for winnings over $1,000

🎮 Gaming Information

  • • Gaming history and transaction records
  • • Deposit and withdrawal patterns
  • • Game preferences and betting behavior
  • • Responsible gaming settings and limits
  • • Customer support interactions

💻 Technical Information

  • • IP address and device information
  • • Browser type and operating system
  • • Cookies and tracking technologies
  • • Website usage and navigation patterns
  • • Location data (with consent)

3.How We Use Your Information

🔐 Account Management

  • • Identity verification and KYC compliance
  • • Account creation and maintenance
  • • Customer authentication
  • • Security monitoring

🎲 Gaming Services

  • • Processing lottery entries and bets
  • • Prize distribution and payments
  • • Game result notifications
  • • Personalized gaming experience

⚖️ Legal Compliance

  • • Anti-money laundering (AML) checks
  • • Responsible gaming monitoring
  • • Tax reporting obligations
  • • Regulatory reporting to ACMA

📞 Customer Support

  • • Responding to inquiries
  • • Technical support
  • • Dispute resolution
  • • Service improvements

4.Information Sharing and Disclosure

We may share your personal information in the following circumstances:

🏛️ Regulatory Requirements

  • • Australian Communications and Media Authority (ACMA)
  • • Australian Transaction Reports and Analysis Centre (AUSTRAC)
  • • Australian Taxation Office (ATO)
  • • Law enforcement agencies (when required by law)

🤝 Service Providers

  • • Payment processors and banking partners
  • • Identity verification services
  • • Cloud hosting and IT infrastructure providers
  • • Customer support and communication platforms

⚠️ Legal Obligations

  • • Court orders and legal proceedings
  • • Fraud prevention and investigation
  • • Protection of our rights and property
  • • Emergency situations involving safety

5.Data Security

We implement industry-standard security measures to protect your personal information:

🔒 Technical Safeguards

  • • 256-bit SSL encryption
  • • Secure data centers in Australia
  • • Regular security audits
  • • Multi-factor authentication
  • • Intrusion detection systems

👥 Administrative Controls

  • • Employee background checks
  • • Privacy training programs
  • • Access controls and monitoring
  • • Incident response procedures
  • • Data breach notification protocols

6.Your Privacy Rights

Under Australian Privacy Law and GDPR (where applicable), you have the following rights:

🔍 Access Rights

  • • Request access to your personal data
  • • Obtain copies of your information
  • • Understand how we use your data

✏️ Correction Rights

  • • Correct inaccurate information
  • • Update incomplete data
  • • Modify account details

🗑️ Deletion Rights

  • • Request deletion of personal data
  • • Right to be forgotten (where applicable)
  • • Account closure and data removal

⛔ Restriction Rights

  • • Limit processing of your data
  • • Object to certain uses
  • • Withdraw consent

📧 How to Exercise Your Rights

To exercise any of these rights, contact our Privacy Officer:

  • • Email: privacy@InstantNumbersAu.com
  • • Phone: 1800-PRIVACY (1800-774-8229)
  • • Mail: Privacy Officer, InstantNumbersAu Pty Ltd, Level 15, 123 Collins Street, Melbourne VIC 3000
  • • Response Time: Within 30 days of request

7.Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy and comply with legal obligations:

📅 Retention Periods

Account Information:7 years after account closure
Transaction Records:7 years (AML requirements)
Gaming History:5 years after last activity
Tax Records:7 years (ATO requirements)
Marketing Data:Until consent withdrawn

8.International Data Transfers

Your personal information is primarily stored and processed in Australia. However, some data may be transferred to:

🌍 Approved Countries

  • • European Union: GDPR adequacy decision countries
  • • United States: Service providers with Privacy Shield or equivalent protections
  • • New Zealand: Similar privacy laws to Australia
  • • Singapore: Adequate data protection framework

All international transfers include appropriate safeguards such as standard contractual clauses or adequacy decisions.

9.Contact Information

📞 Privacy Officer

Email: privacy@InstantNumbersAu.com

Phone: 1800-PRIVACY (1800-774-8229)

Hours: Monday-Friday 9AM-5PM AEST

Postal Address:

Privacy Officer
InstantNumbersAu Pty Ltd
Level 15, 123 Collins Street
Melbourne VIC 3000
Australia

🏛️ External Complaints

If you're not satisfied with our response to your privacy complaint, you can contact:

Office of the Australian Information Commissioner (OAIC)

Website: www.oaic.gov.au

Phone: 1300 363 992

Email: enquiries@oaic.gov.au

10.Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

📢 Notification Process

  • • Email notification to registered users
  • • Prominent notice on our website
  • • 30-day notice period for material changes
  • • Updated version date clearly displayed
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Australian Privacy Compliance

This Privacy Policy complies with the Australian Privacy Act 1988, including the Australian Privacy Principles (APPs), and incorporates GDPR requirements where applicable. Licensed and regulated by ACMA under License #AU-LG-2024-0157.